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Shipping Policy

JUI ENTERPRISE

At JUI ENTERPRISE, we take pride in ensuring your handcrafted items reach you safely and on time. Please read our shipping policy to understand how we process, handle, and deliver your orders.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Custom or made-to-order items may require additional processing time. This will be clearly stated on the product page.
  • We do not process orders on weekends or public holidays.

2. Shipping Locations

  • We ship worldwide from our workshop.
  • Domestic orders (within [Your Country]) are shipped via trusted local courier services.
  • International orders are shipped using reliable global carriers such as DHL, FedEx, UPS, or Registered Air Mail.

3. Shipping Time Estimates

  • Domestic: 2–5 business days
  • International:4–6 business days (depending on destination and customs clearance)

Please note: Delivery times are estimates and may vary due to carrier delays, customs inspections, or unforeseen circumstances.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on weight, size, and destination.
  • Free shipping offers, if applicable, will be clearly mentioned on the product listing.

5. Tracking Your Order

  • Once shipped, you will receive a tracking number via email.
  • You can track your order directly on the courier’s website.

6. Customs, Duties & Taxes

  • International shipments may be subject to customs fees, import duties, or taxes imposed by your country.
  • These charges are the responsibility of the buyer. We recommend checking your country’s import regulations before placing an order.

7. Damaged or Lost Packages

  • We take great care in packaging our products. If your item arrives damaged, please contact us within 48 hours with photos of the packaging and product.
  • If your order is lost during transit, we will work with the carrier to locate or replace it.

8. Contact Us

For any shipping-related inquiries, please reach out:
Email: contact@juienterprise.store
Phone: +60 01168260890